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Cambridge Consultants provides user research services to various companies - ranging from Fortune 500 to mid-size companies to fledgling start-ups.

E-Commerce

1800Flowers
Avon
Barnes & Noble
BuyDig
Dell
Guess
Logitech
ShoeBuy
ToysRUs
Virgin Mobile
ZipZoomFly

Auctions

Andale
eBay

Music

iTunes
SnoCap

Travel

Hotwire

Financial

Intuit
PayPal
Wells Fargo

Gaming

Electronic Arts
Gaia Online

Education

SmartyCard

Social Networking / Dating

Friendster
MatchNet

Media / Communications

Cisco
Newsiasm
Peerflix
Shutterfly

Virtual Reality

Linden Labs (Second Life)

Healthcare

Ventana Health

Enterprise Software

Autodesk
Hewlett-Packard
Oracle
Symantec

CRM

LiveOps
PrO Unlimited

Security

Symantec
TrendMicro

Design and Research Agencies

AnswerLab
Braun Gordon Research
Meadow Consulting
Stacey Ashlund Consulting
Testimonials
"Laura is a focused, creative, responsive, and responsible usability and user experience consultant who is in touch with technology trends and understands the design, delivery, and implications of user research integrated into the design process. Laura keeps up with industry developments and demonstrates her passion for usable products and user experience. Laura came in to conduct a series of usability study with remote participants. With her insightful recommendations, the designs were well received by the users. Users feel that the tool is intuitive, easy to learn and efficient."
 - Jannie Lai, UI Design Manager at LiveOps
"While I was managing user research at Symantec, we hired contractors to run specific studies. I loved hiring Laura Borns. I could give her a tough internal client or a vague product description and ideas on the type of study, and she'd take it from there. She worked closely with our internal clients from kick-off to study results. She is clear-headed, straightforward and reliable. She's very knowledgeable about usability and does a great job! I'd hire her again."
 - Meghan Ede, Manager of User Research at Symantec