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Cambridge Consultants provides user research services to various companies - ranging from Fortune 500 to mid-size companies to fledgling start-ups.

We are highly effective at improving the user experience for websites and software products,
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and have an ongoing track record of delivering compelling findings and actionable recommendations on time and on budget.

Our past and ongoing clients include eBay, Symantec, PayPal, Electronic Arts, TrendMicro, Oracle, LiveOps and Friendster, plus a wide range of start-up companies with websites pertaining to online gaming, news, healthcare, peer-to-peer networks, music downloads and online dating.
Testimonials
"Laura Borns is a thorough researcher who demonstrates clear understanding of research needs/objectives and executes in-depth research to perfection under tight timelines. She always comes up with concise and actionable recommendations. Laura is very detail oriented, well planned and at the same time keeps the big picture in mind. I whole-heartedly recommend Laura for user research projects."
 - Paresh Vakhariya, Manager of User Experience Research at PayPal
"Laura was incredibly easy to work with and made a brand-new process, for myself and key team members, smooth as glass to work in. Because Laura projected both calm and capability, while taking care of numerous details prior to the usability testing, as the project manager I could focus on the observation and evaluation aspects; as well as working with core team members who had not yet been a part of this type of evaluation. Laura exceeded expectations for professionalism and dependability. She's the type of vendor you wish all other vendors could be like. I'd gladly work with her again."
 - Adam Messano, Global Delivery Manager, eCommerce Marketing, Symantec Corporation